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Terms and Conditions

Last Updated: 12-24-2026

Welcome to X-FactorPickleball.com (“Site”), operated by X Factor Pickleball LLC (“Company,” “we,” “our,” or “us”). By accessing or using this Site, you agree to the following Terms & Conditions. If you do not agree, please discontinue use immediately.

1. Use of Website

This Site provides general pickleball tips, instructional videos, informational content, and access to purchase branded merchandise such as hats, shirts, and bags.
You agree to use the Site only for lawful purposes and in a manner that does not violate the rights of others.

2. Informational & Training Content Disclaimer

All pickleball tips, training videos, tutorials, and content on this Site are provided for general informational purposes only.
They are not professional coaching, and results may vary.
Use proper judgment and consult a physician before beginning any physical activity.
X Factor Pickleball LLC is not responsible for injuries or damages resulting from the use of any information on the Site.

3. Merchandise Sales

We sell apparel and accessories such as shirts, hats, and bags. All product listings include pricing and descriptions to the best of our ability.

3.1 Payments

Payments are processed securely through our third-party provider(s). We do not store credit card information.

3.2 Shipping

Orders are typically fulfilled and shipped within a reasonable timeframe. Delivery times may vary.

3.3 Returns & Refunds

Due to the limited nature of merchandise, returns may be accepted only for unused items in original condition.
If you receive a damaged or incorrect item, contact us within 7 days and we will make it right.

4. Intellectual Property

All logos, designs, graphics, images, text, and content displayed on this Site— including the X FACTOR PICKLEBALL logo—are the exclusive property of X Factor Pickleball LLC and are protected by trademark and copyright laws.

You may not reproduce, copy, distribute, or use any content or branding without written permission.

5. User-Generated Content

If you submit comments, feedback, messages, or upload any material to the Site or social pages linked to the Site, you grant X Factor Pickleball LLC a non-exclusive, royalty-free license to use and display such content for marketing or community purposes.

You agree not to submit unlawful, offensive, or infringing content.

6. Third-Party Links

Our Site may contain links to external websites (YouTube, social media, payment processors, etc.).
We are not responsible for the content or policies of those sites.

7. Limitation of Liability

To the fullest extent permitted by law, X Factor Pickleball LLC shall not be liable for any damages arising from:

  • Use of this Site
     
  • Participation in activities based on instructional content
     
  • Purchase or use of merchandise
     
  • Technical issues or interruptions
     

You use the Site at your own risk.

8. Privacy

Your use of this Site is also governed by our Privacy Policy.
(If you want, I can create that too.)

9. Changes to Terms

We may update these Terms & Conditions at any time. Updated versions will be posted here with a new “Last Updated” date.

10. Contact Information

X Factor Pickleball LLC
211 Palmetto Harbour Dr, N Myrtle Beach, SC 29582
Email: xfactorpickleball1@gmail.com


Perfect — here is your complete Privacy Policy written specifically for X Factor Pickleball LLC, your website X-FactorPickleball.com, and your current activities:

  • instructional content
     
  • videos
     
  • merchandise sales
     
  • email/contact collection
     
  • basic analytics
     
  • payment processing
     

It is concise, legally safe, and formatted so you can paste directly into GoDaddy.

I have included your official contact information exactly as provided.


Return and Refund Policy

Last Updated: 12-24-2026


Thank you for shopping with X Factor Pickleball LLC. We want you to be completely satisfied with your purchase. The following policy applies to all merchandise sold on X-FactorPickleball.com.

1. Returns & Exchanges

We accept returns for unused, unworn, and unwashed items in their original condition.

  • You must contact us within 7 days of receiving your order.
     
  • Items must be shipped back to us within 14 days of delivery.
     
  • Customer is responsible for return shipping unless the item arrived damaged or incorrect.
     

We reserve the right to deny returns for items not returned in original condition.

2. Damaged or Incorrect Items

If you receive a damaged or incorrect product, contact us within 7 days and we will replace the item at no cost to you.

Please include:

  • Your order number
     
  • A photo of the issue
     
  • A brief description
     

We make every effort to resolve issues quickly.

3. Non-Returnable Items

For hygiene and inventory purposes, the following items cannot be returned:

  • Clearance items
     
  • Customized or special-order items
     
  • Used or worn merchandise
     

4. Refunds

Refunds are issued to the original payment method once the item is received and inspected.
Please allow 3–7 business days for processing.

5. Contact for Returns

Email us at: xfactorpickleball1@gmail.com
Mail returns to:
X Factor Pickleball LLC
211 Palmetto Harbour Dr
North Myrtle Beach, SC 29582

⭐ 2. SHIPPING POLICY

Last Updated: 12-24-2025

We ship merchandise from X-FactorPickleball.com throughout the United States.

1. Processing Times

Orders typically process and ship within 3–7 business days.
(High-demand periods may require additional time.)

We will notify you by email if there are any unexpected delays.

2. Shipping Methods & Costs

Shipping rates are calculated at checkout based on:

  • Order weight
     
  • Destination
     
  • Shipping method selected
     

We offer standard and expedited shipping when available.

3. Tracking

A tracking number will be provided once your order ships.
Please allow time for the carrier to update tracking information.

4. Lost or Stolen Packages

Once a package is marked “Delivered” by the carrier, we are not responsible for:

  • Lost packages
     
  • Stolen packages
     
  • Delivery to an incorrect address provided by the customer
     

If something happens, we’ll do our best to assist, but carrier policies apply.

5. Incorrect Addresses

Customers are responsible for providing accurate shipping information.
We cannot reroute shipments once they have been sent.

6. Contact for Shipping Questions

Email us at xfactorpickleball1@gmail.com


Copyright © 2026 X Factor Pickleball - All Rights Reserved.

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