Last Updated: 12-24-2025

X-FactorPickleball.com (“Site”) is operated by X Factor Pickleball LLC (“Company,” “we,” “our,” or “us”).
We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

By using this Site, you agree to the terms of this Privacy Policy.

We may collect the following categories of information:

• Name
   
• Email address
   
• Shipping address
   
• Payment information (processed securely by a third-party processor; we do NOT store card details)
   
• Messages or inquiries submitted via forms or email
   

When you visit the Site, certain information may be collected automatically, including:

• IP address
   
• Browser type
   
• Device information
   
• Pages viewed
   
• General usage and analytics data
   

This may occur through cookies or standard analytics tools.

We may use your information to:

• Process and deliver merchandise orders
   
• Communicate with you about purchases, updates, or customer service
   
• Send updates, promotions, or newsletters (if you opt in)
   
• Improve our website, content, and user experience
   
• Prevent fraud or protect site security
   
• Comply with legal obligations
   

We do not sell or rent your personal information.

Purchases made through the Site are processed by trusted third-party payment providers such as Stripe, Apple Pay, or Google Pay.

We do not store your credit card information.
Your payment data is handled according to each processor’s own privacy policies.

Our Site may use cookies or analytics tools to:

• Remember user preferences
   
• Analyze website performance
   
• Improve user experience
   

You may disable cookies in your browser settings, but some features may not function properly.

We may share your information only in the following circumstances:

• Service Providers: For tasks such as payment processing, shipping, or website hosting
   
• Legal Requirements: If required by law or to protect our rights
   
• Business Protection: To prevent fraud or security issues
   

We do not share personal information with advertisers or unrelated third parties.

This Site is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.

We take reasonable measures to protect your information, including secure payment processing and encrypted connections.
However, no online system is 100% secure, and we cannot guarantee absolute protection.

You may:

• Request access to the information we have about you
   
• Request correction or deletion of your information
   
• Opt out of promotional emails at any time
   

To submit a request, email us at xfactorpickleball1@gmail.com.

Our Site may link to external websites (YouTube, social media, payment pages, etc.).
We are not responsible for the privacy practices or content of third-party sites.

We may update this Privacy Policy periodically.
The “Last Updated” date at the top will reflect any changes.

X Factor Pickleball LLC
211 Palmetto Harbour Dr
North Myrtle Beach, SC 29582
Email: xfactorpickleball1@gmail.com